Procedure for booking for private hotel
50% of the total booking amount in advance & balance 50% on or before 15 days of your journey. No booking will be confirmed without advance payment.
Terms & Condition
Incidental bills if any will have to be settled in cash at the time of check out. Tuskers Den Forest Resort. reserves the right to cancel the booking at their discretions. No one will be allowed to check in with out Tuskers Den Forest Resort. booking slip. Those who are carrying other booking slip will be treated as cancelled booking. Check in time / Check out time as per hotel norms. Early check in subject to room availability & extra charges will be applicable. Late check-out subject to room availability & extra charges will be applicable. Child Below 5 yrs. is complimentary, Above 5 yrs. & so is chargeable. For Indians - No one will be allowed to check in without valid photo ID proof (Passport / Voter ID ).PAN card & Adhaar card will not be accepted as id proof. For Foreigners - No one will be allowed to check in without valid Visa & Passport. In case of cancellation after raising the reservation slip following cancellation fees will be applicable. For Late Arrival / Unscheduled Extensions please must be reported in advance for necessary arrangement and action. Strikes, Natural Calamity, Landslide, Non-permit – we are not responsible for those things. We try to advise our guest to take no risk and reschedule the Itinerary if we sense any such intention. In such cases guest have to stay in the nearest resort / hotel or lodges. Arrangement will be made by us but the extra cost in actual has to be paid by the guest. If by landslide, heavy rain or any other natural calamity car will go by different route, guest will have to bear extra amount for long route. Vehicle will be available to guest as per itinerary only (Point to Point basis). In case the client requiring any changes in the pre-booked service, such changes would be considered as new service. The cost for the new service is payable separately and adjustment with the cost of original service is not admissible. Such extension or alteration of the original service is subject to both Tuskers Den Forest Resort. and the guests agreeing on the same. In case of any disagreement Tuskers Den Forest Resort. commitment is limited to the service already booked. If any tour cancelled because of unfavorable climatic conditions, strike, train cancellation or any other circumstances, in that case booking amount will be forfeited. There will be no refund for any unforeseen calamities which may occur during the tour. The Management/Agency/Authority/we will not undertake liability towards any damage or loss of life or any property of the tourist due to an accident, theft, robbery, any illegal or immoral activity, any penalty by caused of activities against civic rule, natural calamities during the tour. All dispute will subject to Jalpaiguri jurisdiction only.
In case of Natural Calamity / Strike / Political Disturbances, if Roads remain open – the Cancellation Policy will be applicable as per hotel, tour operator travel agent. In case of cancellation for those reservation against which advance is received by Credit Card (online or offline), amount refunded shall be the amount received by the hotel from the bank after deduction of the bank charges as applicable. Cancellation policy for Govt. accommodation as per their norms. NO REFUND WILL BE APPLICABLE DURING HIGH TIME ( 20th May – 7th June , DURGA PUJA , DIWALI , HOLI , X-MASS , NEW YEAR EVE 20th Dec – 7th Jan).
on or before 30 days of your journey
25 % cancellation charges against total package
on or before 15 days of your journey
50 % cancellation charges against total package
on or before 7 days of your journey
100% cancellation charges against total package
Any refund will take at least 10 days to process and will be transferred to the same bank account, used at the time of booking.
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